Richardson, TX | Photo to Canvas | Custom Framing | Canyon Creek Art | Dallas, Texas Area – Welcome to Canyon Creek Art

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FAQ

As a custom shop we custom make every frame per order and do not carry readymades.
No, we do not carry art supplies. We are a custom framing and fine art print shop.
We currently do not have any art for sale, however we do have many artists that we print for and can direct you to their available pieces.
Yes we stretch canvas of any size and can build customer canvases as well.
We do not currently provide shipping for prints or framing. We do have a delivery service in the DFW area for framing projects.
We do! We can build frames for existing mirrors or provide the entire mirror and frame!
We do not embellish our canvas giclees but we can provide recommendations on what materials to use, and who can do the embellishing for you.
We do not fix broken frames. We can find a good close match and reframe your project for you or point you to someone who can repair it for you.
Yes. We carry Conservation Clear Glass, and Museum Glass, as well as a variety of Acrylic. We also have access to oversize glazing for corporate or generally big projects. We do not carry window glass.

Printing

Our turnaround time for paper prints and loose canvas is 3 business days, and 5-7 business days for stretched canvases.. Large quantities or photo editing can delay the finish date but we try our best to work within your timeframe.

 

Framing

Our framing turnaround time is 3-4 weeks, but we are able to work with your timeframe depending on the project.

Orders that need to be finished earlier than our turnaround time are subject to rush fees.

 

Printing

For paper prints we have a 25 % rush fee for two day, and 50% rush fee for next day turnaround. This can change with large sizes or quantities.

 

Framing

Rushed framing orders incur a fee depending on how quick the requested turnaround is. Keep in mind the scope of the project and availability of materials will play a major role as we are a custom shop and typically do not carry stock.

 

We do not provide same-day framing.

There is no minimum quantity to place an order, however our lowest price point is for an 8×10 print (80 sq. inches). Anything smaller is charged the same as an 8×10 so we usually recommend getting multiple small prints to get your money’s worth.
Any art photography/scan done with us comes with a proof on a paper of your choice. Otherwise we recommend purchasing an 8×10 print to have as a reference.
Our general recommendation is any file at 300 dpi can be sized up 3 times its size without losing much detail. Depending on the substrate you are printing on and the subject of the file there can be exceptions, our printer specialist will be happy to take a look at your file and let you know the best course.
Yes, we represent many artists that print limited edition prints.
We can guarantee your prints will look exactly the same regardless of when they are printed due to our regularly maintained calibrations and quality printing equipment.
We do not offer bulk pricing at the moment but we do offer a Professional Artist account in select cases. Contact us to find out more.
As long as you have the copyright to reproduce the image we can provide high resolution art scans/photography and print it for you.
Using Pigment based inks and archival papers our prints are rated to last over 100 years.
Depending on the substrate you print on, they can be quite delicate or sturdy. Being fine art giclees we do not recommend using them outdoors and ideally framing will provide all the protection it needs.
Files can appear slightly different depending on the screen you are using, send your file over to our printing department and we can tell you exactly how it will come out.
Depends. With rapidly advancing quality of phone cameras your photo can be good enough to print at larger sizes. To be sure, send your file over to our printing department and we can let you know for sure.
It is highly unlikely that a screenshot of an image will be good enough quality to print at a size larger than your phone screen.
No problem! Contact our printing department and we can work with you on sizing and your timeline.

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